General Terms and Conditions

  1. Any items that have left the premise or are damaged will incur a replacement fee, this will be charged to your credit card. This includes items and structures within the apartments and external areas. Fair wear and tear excluded.

  2. One of a Kind Apartments are not responsible for, or liable to compensate for, any property brought on to the premises that has been damaged or gone missing.

  3. Check-in time is 2 pm and check-out time is 10 am, you may request a later check-out subject to availability. Late departures that have not been previously organised (at least 24 hours in advance) will be charged a late check-out fee of $50 charged to your credit card.

  4. An extra bed and bedding will only be supplied if it has been booked and paid for prior to check-in. Please arrange this when making your booking or at least 24 hours prior to check-in.

  5. All One of a Kind Apartments are NON-SMOKING. All apartments have an outdoor balcony or courtyard area and ashtrays are provided for smoking. Please note: if smoking outside, the door must be completely closed. If the apartment smells of smoke at the end of your stay an extra cleaning fee will be charged to your credit card, price is determined by the severity of the smoke staining, starting from $300.00.

  6. We highly recommend all our guests have an appropriate level of travel insurance. No refund will be given for natural disasters or flight delays.

  7. The use of One of a Kind Apartments services is conditional on the acceptance of the above Terms and Conditions. One of a Kind Apartments reserves the right to add, amend or delete these Terms and Conditions at any time, and will update our website as necessary.

Booking Terms and Conditions

  1. One of a Kind Apartments require a valid credit card to make a booking, and for security for the duration of your booking. When making your reservation through our website, a 10% non-refundable deposit is charged to confirm your reservation, and the balance is charged 7 days before your stay. If the booking is less than 1 week away the full amount will be charged. If your booking is at a discounted rate, this is a non-refundable booking, and the total price of the booking will be charged when the reservation is made. A booking confirmation will be sent to your nominated email address, please keep this email for future reference.

  2. One of a Kind Apartments does not charge a processing fee for MASTERCARD and VISA card payments, however, AMEX cards will incur a 3.35% processing fee. To avoid this fee, please pay via direct debit or debit card when booking.

  3. If cancelled or modified up to 7 days before arrival, your 10% deposit will not be refunded. You may be able to change the arrival date, subject to availability. If cancelled or modified within 7 days of arrival date, the total amount of the reservation will be charged. In the case of a no-show, the total price of the full reservation will be charged.

  4. All discounted rates are non-refundable, no refund will be given for cancellations.