HotelsCombined, the Australian-based hotel meta-search company, has started
an extensive survey covering different types of accommodations within Australia. This survey is based on gathering data from millions of guest reviews, and translating them to an official Recognition of Excellence.
The HotelsCombined Recognition of Excellence is not a ranking list but a group of outstanding accommodations chosen based on a strict set of criteria. In order to be considered, properties must meet the following criteria:
- At the time of judging, a winner is rated 8.50/10 or over with a minimum of 50 customer reviews certified by HotelsCombined.
- We couldn’t detect any major customer service problems, nor recurring or unresolved issues.
Moreover, HotelsCombined is taking in great consideration the way the hotel staff answered the Hotels communication team, demonstrating their commitment in providing quick assistance.
One of a Kind Apartments boasts a high satisfaction rating among guests and travel industry experts, receiving 151 reviews for an impressive rating of 9.9 out of 10.
The property manager said:
"We are thrilled to be recognised again by HotelsCombined for our hard work. We have had another fantastic year of providing exceptional Canberra accommodation with a conscience, and are so excited that travellers are increasingly looking for the environmentally friendly option."
“We are thrilled to be working with the best hotels in Australia and One of a Kind Apartments is certainly among them” said Alberto Castellucchio, market manager of HotelsCombined Australia “What is different about the Recognition of Excellence is the way information is gathered and analysed: it all depends on the guest and his or her experience with that particular accommodation.”
“With HotelsCombined, 30 million people are finding the best deal available on-line every month. With this award, we’d like to make it even easier for every traveller to identify the best hotel for customer service and therefore the best value for their money”.
For more details, visit: https://www.hotelscombined.com/